Terms OF Service

TRUFAM DRAINAGE

Effective Date: March 14th, 2025

SMS Messaging Terms & Compliance

Program Description:

TRUFAM DRAINAGE provides an SMS messaging program that sends appointment confirmations, reminders, rescheduling updates, and customer support messages to customers who have booked an appointment through our website at www.trufamdrainage.com or via our scheduling forms. Customers must explicitly opt in via a dedicated SMS consent checkbox.

Cancellation Instructions:

To cancel SMS notifications, text "STOP" to the number that sent you messages. You will receive a confirmation and no longer receive messages from us. To rejoin, sign up again via our opt-in form.

Support Information:

For assistance, reply "HELP" to any message, email [email protected] or call (813) 722-1355 during business hours.

Carrier Liability:

Carriers are not responsible for delayed or undelivered messages.Message & Data Rates:

Message and data rates may apply based on your plan. Frequency varies with service usage.Supported Carriers:

Our SMS program is compatible with major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.

Age Restriction:

Participants must be 18 years or older.

For details on how we handle your data, refer to our Privacy Policy.

General Terms

This website (the "Site") is owned and operated by TRUFAM DRAINAGE ("COMPANY," "we," or "us"). By using the Site, you agree to comply with these Terms of Service, our Privacy Policy, and any applicable conditions related to specific services or products.

Accessing the Site in any way, whether manually or through automated means, constitutes acceptance of these Terms. We reserve the right to update these Terms. Continued use of the Site after changes indicates your acceptance of the modified Terms.

Intellectual Property Rights

Our License to You:

The Site and all its materials are owned by TRUFAM DRAINAGE and are protected under intellectual property laws. Materials are for personal, non-commercial use only. Unauthorized reproduction, modification, distribution, or exploitation is prohibited.

Your License to Us:

By submitting content (e.g., comments, blog entries, photos) on our Site or social media, you grant us a royalty-free, perpetual, non-exclusive worldwide license to use, modify, and distribute such content.

Disclaimers

We may link to third-party websites for informational purposes. These links do not constitute endorsements, and we are not responsible for third-party content, services, or practices.

All information, products, and services on the Site are provided "as is," with no warranties, express or implied. We disclaim liability for any damages resulting from your use of the Site.

You agree to indemnify and hold TRUFAM DRAINAGE, its partners, and employees harmless from claims arising from your use of the Site or violation of these Terms.

Online Commerce

Some Site sections may offer products/services from third-party vendors. We are not responsible for the quality, accuracy, or reliability of these third-party products/services. Transactions are solely between you and the vendor.

Registration & Passwords

Certain Site features may require account registration. You agree to provide accurate information and maintain the confidentiality of your login credentials. Notify us at [email protected] if you suspect unauthorized use of your account.

Termination

We reserve the right to suspend or terminate your access to the Site if you violate these Terms or engage in unlawful activity. Upon termination, you must discontinue use of all Site materials.

Governing Law

These Terms are governed by the laws of the state in which TRUFAM DRAINAGE operates. Disputes will be resolved through binding arbitration in this jurisdiction.

Changes to Terms of Service

We may update these Terms periodically. The latest version will always be available on our website with the effective date. For questions or concerns, contact us: TRUFAM DRAINAGE

Phone: (813) 722-1355

Email: [email protected]

Website: www.trufamdrainage.com

By using our website and services, you consent to these Terms of Service.

Common Questions About Tampa Bay Drainage

What drainage services do you offer?

Trufam installs French drains, yard drainage systems, underground drainage, downspout drainage, foundation drains, sump systems, and seamless gutters. We also offer hydro jetting, drainage repairs, and Peace of Mind Memberships for ongoing maintenance. Every system is designed for the property, not pulled from a template.

How do I know if I need a drainage system?

Every home needs a drainage system. Every home should have gutters, and those gutters should connect to an underground drainage system that carries water away from the property. Beyond that, if water sits in your yard after rain, collects near your foundation, or flows toward your home instead of away from it, you have a problem that will only get worse. A properly designed drainage system is one of the best things you can do for the long-term health of your home.

How do I know if I need a French drain?

If water collects in your yard after rain, if soil stays saturated for days, or if runoff moves toward your foundation or structure, a French drain may be the right solution. The term gets used loosely to describe most types of underground drainage. We walk the property and identify what is actually causing the problem before recommending anything.

What is a foundation drain and when do I need one?

A foundation drain collects water at the base of a structure and moves it away before it can infiltrate the slab or foundation walls. If you are seeing water intrusion at the base of your home, hydrostatic pressure in a crawlspace, or persistent moisture near the foundation, a foundation drain is worth evaluating. We assess the site and determine whether a perimeter drain, interior system, or combination is the right approach.

Do you serve residential and commercial properties?

Yes. We work across residential and commercial properties throughout the Greater Tampa Bay area. Commercial drainage involves higher volumes, larger pipe sizing, and more complex discharge requirements. We design systems accordingly.

How much does a drainage installation cost?

Most drainage projects range from $5,000 to $30,000 depending on the scope, site conditions, and materials required. We do not quote over the phone. Every estimate follows a site walkthrough where we identify the actual problem and design a system for it.

What happens during a drainage assessment?

We walk the property with you, identify where water is entering, how it moves, and where it needs to go. You will leave knowing exactly what is causing the problem and exactly what we would build to solve it. There is no pressure and no guesswork.

How long does installation take?

Most residential drainage systems are completed in two to four days. Larger or more complex projects will take longer. We will give you a clear timeline before any work begins so you know exactly what to expect.

What type of pipe do you use?

We use solid SDR-35 PVC for all underground drainage. Not the flexible corrugated pipe sold at big box stores. Solid pipe holds its shape, does not collapse, and will not trap sediment and roots the way corrugated pipe does. It is built to last.

Do you offer gutter services?

Yes. We install seamless 6-inch and 7-inch K-style gutters, box style profiles, half round gutters, and commercial gutter systems. We can connect downspout drainage directly into your underground system so everything works together as one complete system.

Do you service my area?

We serve the Greater Tampa Bay area from Palm Harbor down to North Sarasota, including Pinellas, Hillsborough, Pasco, and Manatee counties. View our full service area to confirm we cover your location.

What happens if my system gets clogged?

Our systems are built with cleanout access points so the system can be serviced without digging up your yard. If your system needs a deeper clean, we offer hydro jetting services that clear blockages using high-pressure water.

Do you offer maintenance plans?

Yes. Our Peace of Mind Memberships include scheduled inspections to keep your drainage system performing the way it should year-round. Contact us to learn more about the plan that fits your property.

READY TO SOLVE YOUR TAMPA BAY DRAINAGE PROBLEM

Most homeowners who call us are not sure whether they need a sump system or something else entirely. That is a normal starting point. We walk the property, identify exactly what is causing the drainage problem, and design a system specific to your site. You will know exactly what the problem is and exactly what we would build to solve it before anything goes in the ground.